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Google Rating

4.9

Precision Overhead Garage Door Service

4.9

Virginia Mayberry

Our technician, Robert F., was extremely professional and did an excellent job of replacing both of our garage door openers. He arrived on time and quickly started work. He recommended all the parts of our garage door that needed to be replaced and took the time to ensure that both our cars were also set up to open the garage doors with the new system. The price was well below what we expected to pay.

Joanne Strano

Called and scheduled an appointment for the next day for tune up (had a groupon coupon). Matt called to tell me he was stuck in traffic and was running late. He examined my system and provided several options for how i could proceed. Returned the next day and completed the install of a new garage door opener along with springs, hinges etc. All work was provided in a timely manner and Matt explained everything he was doing. I love how quiet my garage door now opens and finally have openers to use from my car and really appreciate the keypad. I don't know why i waited so long to do this!

Marylou Northrup

From the initial phone to make an appointment to the technician's work we experienced high end customer service. I would highly recommend Precision. We even received a quote with 3 options within minutes of our technician emailing it to us. Great company!!

Susanne Jackson

Great service! Travis was very prompt & knowledgeable. He provided options for the repair. Reasonably priced. Highly recommend. Will definitely use again!

Beat Rohrer

I accessed their website past 11 pm, but their chat service was still available and efficiently scheduled an inspection of our garage door - THE VERY NEXT MORNING! It gets better: Andrew called around 8 am to announce his visit and promptly arrived at 8:45. It only took him a minute or two to identify and explain us the problem, and he was gone again a few moments later. The same day we received his proposal. Super efficient, courteous and friendly service including clear social distancing. We’re impressed!

Jill Norton

Precision agent replaced my non working 16 year old opener, programed 2 additional opener units, added an exterior hand set and replaced old interior switch and sensor units. The garage door moves so quietly now and the exterior hand set is great to have. Thank you Precision and my compliments to the service guy. He was courteous, speedy and helpful!

Willett Richter

Called with an issue on Saturday. Had an appointment Sunday. Fixed in an hour. Fair price, good service and lifetime warranty. Jason the tech was knowledgeable, respectful, efficient, and most of all cared about the quality of his work. This, folks, is what American business is all about. So rare. You won’t be disappointed in this company.

Pamela Stroh

Mike K. came over and replaced the Logic Board and wire that had broke.Mike is very knowledgeable and professional. He did an excellent job doing the repairs and made sure to explain what he needed to do in terms I could understand. He has a wonderful personality and I appreciate that very much in a technician. Thanks Mike!

anime_ariiシ

Mike did an excellent job! Great communication throughout the process, from setting up the arrival time to walking me through issues. He even left me with some great recommendations to get more longevity out of my unit and reduce cost. Good customer service is hard to come by these days. Precision Garage met the mark, and then some, in my book!

Theresa Dillon

After a nightmare of dealing with contractors over a two year period, I called Precision Garage Doors to order some long needed doors. From the initial contact, who measured and placed the order, to the installers, it was such a pleasant experience working with this company. Highly competent, very personable employees, fair prices, this company should provide lessons to the building trade on how to provide good, honest service to their customers. Five stars isn't enough--they deserve a 10 star rating.

Anson Walsh

Our garage door opener had broken. Precision Door responded very quickly. Travis explained the problem and recommended a few options. We chose to replace the opener. Travis installed and set up the remotes and this opener works better than the old one. They do a quality job and are pleasant.

Roberta Willard

Matt E did a wonderful job addressing our needs. We had a new garage opener installed which is very quiet. Matt explained everything and was very efficient. Great company. We had our garage door replaced in 2018 and have recommended them to our neighbors who were very happy with the results.

Andrew Mullen

Precision Door has been great, utilized them at two of our properties. One for a new system after a lightning strike, and the other a tune up on and older system. Spoke to customer service agent early evening, and the service team was on my property the next day, who could ask for any better response time! Travis K is very knowledgeable, and a diligent worker.

Hannah Mixer-Kephart

Jason did a fabulous job! Replaced our whole unit in an hour and it works so much better! Reasonably priced, quick work, and they came out within a few days of my call. The times that they offered worked really well with my work schedule. Thrilled with their work!

James Simpson

Matt E. was cordial, efficient, and extremely knowledgeable. He analyzed my problem and formulated appropriate solutions. His explanations of the malfunctions and meticulous attention to making sure I understood all possible remedies made me feel that I was clearly in capable hands. I would definitely call Precision Overhead Door again.James Simpson, MD

Steve L

One of the best home maintenance/repair experiences I've ever had. Called for service 9pm Wed. Matt E. showed up on time on Thur. Matt was friendly, professional and thorough. Repaired our garage door in an about hour and provided recommendations and maintenance tips. Will be using Precision again and will be requesting Matt!

AKA Auto Brokers LLC

We received a coupon in the mail with Precision's name on it. Just so happened we had a garage door issue at our home. I called in an spoke with a representative who was very nice and prompt at setting up my urgent appointment. The next day the technician Travis showed up at my home at the time they scheduled. He was very knowledgeable in explaining why i was having this issue and what result i would have after his fix. 20 mins later he was finished and programmed my new remote. Thanks Precision and Big thanks to Travis. You guys are awesome. Would recommend them to anyone.

Michael Vinick

Robert F arrived at our home within the prescribed time window and completed the repair of our garage door in a timely and professional manner. I also found him to be extremely courteous and meticulous. He explained, in great detail, the nature of the work that was required and provided what I considered to be a fair estimate. Should I find myself needing a garage door service in the future Precision Overhead Garage Door Service would be my first choice.

Shelley Hempstead

Matt was exceptional. He was there on the very same day I called, and on time. He was very clear about what he could and couldn't do. When I agreed to the work, he performed it quickly and efficiently. He was super personable and polite.My garage door repair experience was exceptional. I did not expect it, but was delighted by it.

Rodney Mock

Mike was amazing!! Quit to find the issue, gave a solid quote. Then repaired on the spot. With in hours we had a working garage door. I can not thank him enough. His professionalism was top notch. Thank you

Debbie Cardinal

We had a garage door that would not operate at all. We called and were able to get an appointment the same day. Ken came out and took care of everything very efficiently and professionally. Great service and reasonable price. Thanks Precision!

Rob Pearce

My technician Rob was professional, prompt and very helpful. He called me to let me know he would be a few minutes late and apologized for any inconvenience. He explained the issues with the unit and made suggestions, but at the same time, wasn’t pushy. I appreciated his approach and felt like he had my best interests in mind. Overall it was a great experience!

Tom Wuerfel

EXTREMELY pleased!!! Outstanding, responsive service- I called at 10PM and had someone at 10AM!!! Robert was an AMAZING tech, very knowledgeable and efficient. He took care of business quickly, explained things very well, and cleaned up when he was done. Couldn't be more pleased and would HIGHLY recommend.

Carolyn Head

My experience with Precision was outstanding! Very quick response, excellent explanation of what happened and how it could be fixed. The repairman could not have been kinder or more clear. I was able to get my car out of the garage within an hour and the gentleman came back the next morning to finish the job. A+++ service!

Iwan Dodd

The Technician that came to the house could not have been more professional ,or informed about his product & Services. Provided great insight to the options that were available to me. The work was done very professionally. I would recommed Precision Door every time!!

Barbara Lundy

We have had Andrew work with us before. This is one of the most professional, honest and reliable company in the Charleston Areas. They quote what it will cost, it doesn't cost a penny more, they work quickly and professionally and ABSOLUTELY are fantastic. I would recommend them to anyone who need a replacement or service to your garage doors!

Mary Long

I called Precision this morning. Their service tech, Ken, was at my house within a few hours. He was very efficient and knowledgeable and once he observed my garage door, knew exactly what was wrong. Needless to say, he took care of the problem in a matter of minutes. I highly recommend their service, especially Ken, who obviously is highly experienced and knows the mechanism of garage doors. Thank you for the prompt response to my call.

Kellie Owans

I was pleasantly surprised to get a next day appointment when I called after 4pm. The technician arrived on time and completed the work quickly. He thoroughly explained the issues to me and what repairs would be necessary. Lifetime warranty on the parts he replaced is awesome too! Highly recommend.

Cynthia Etheredge

Ken Schmoll has just finished installing my new garage door opener. He came a few minutes early, which was great. He has a great personality and he says he loves what he does. Wish all service providers were just like him. The opener operates very smoothly and it carries a lifetime warranty. Thanks y'all!!

John Yates

Matt was very professional with his explaination of what could be done with our problem. He made an offer that was easy to accept. He worked efficiently and was done quickly. He was polite and offered us privacy when making our decision. Before he arrived, I had my doubts about doing the job that day. All evening I felt good about spending nearly twice what I expected. I thought he had been doing this job for years, but he said that he was only there a year or so at Precision Door. Your company has a very good mechanic who represents you well.

carolyn stewart

Robert was incredible! He asked questions and listened patiently. He gave me my options when I told him I was selling my house and did not want to put a lot of money into fixing the garage door. He came up with a very reasonable solution and fixed my door in about 25 minutes! His price was very affordable, and I am lucky he was so knowledgeable!! I would recommend Precision Overhead garage Door Service to all!

Thomas Grooms

A spring needed replacing. I was able to quickly get an appointment with Precision and get them to my home to repair the garage. Part of the servicing included using a better, double spring and replacing all of the moving parts. The door now run far more smoothly than it ever did before.

ted belk

Had a great experience! Ken came out, same day service. He diagnosed the problem and gave me a few options for fixing the issue. Repair was done quick and professional... I highly recommend.

Cheryl McCoy

Mike was very courteous and explained everything as he proceeded with his work. If you want it done and done right call Precision Overhead Garage Door service. It was an emergency and he came at 8:30pm with a smile on his face. Fair price points as well. Thank you for your kindness your service Mike K.

Axel Reinert

Probably spent a few dollars more than I had hoped to but the door works fantastic now. Quiet, smooth wonderful! The technician showed up early and even in the 100 degree heat in the garage got everything done. (We did provide a small fan, LOL!) For the price we paid we got a lifetime warranty and since we open and close the door 6+ times a day I feel good about it.\Mike did a great job: 100% satisfied!

Jim Jurewicz

Ken did an awesome job. We are very pleased with the work and his professionalism. Keep in mind getting a garage door overhaul isn't cheap but it was worth the price!

Raylene Becht

Ken S. Extremely professional. Knowledgeable about our issue. Explained what was required to do the job CORRECTLY. Took care of all aspects of the install and showed us that they were operational when he was complete. Ken knows his products and is a great representative for Precision Door of Charleston .

CMX Customs by Vinnie Minichiello

Excerllent quality service with smiles! Very professional and explained everything in detail! Our door is so quiet now and perfectly balanced! Two car garage door that even myself, (a woman) can lift if the power goes out! Very happy and will always call Precision Overhead Door Service for our garage door needs!

Richard Deshong

Excellent service from the start of ordering the doors to the completion of installation. Everyone involved was knowledgeable and helpful. Top notch company that I recommend. Thanks for a job well done.

Jackson Bareford

Ryan was very professional and now my garage is working perfectly. While I wasn’t expecting to have to replace major parts (I called for a tune up) I never felt like I was “just being sold” parts. Ryan explained in detail his suggestions and pointed out all the concerns with my garage. He was extremely professional and I get he was genuine in offering his services. Most of all, my garage is now whisper quiet! Thank you again!

Dan Simon

They were able to come out the day after I called (late on a Friday), no extra charge for a Saturday service call. Justin showed up on time and had me and my 15 year old door squared away in no time. It was a great experience from start to finish!

Keith Ignace

Great service and products. Fast and professional installation. Five stars. Justin was great and explained every step of the repair process. I would recommend Precision Overhead Door for all your garage door repair needs.

Ross Pollack

Appointment promptly scheduled via online chat on a Sunday. Ryan, the technician, called ahead when on his way and was on time. Did careful safety check of doors and mechanics. Replaced some wiring at a very reasonable price. Problem was resolved quickly. Ryan was very polite and professional. Definitely would use Precision Dpors in the future if needed.

Paul Nelson

On time, very helpful - could have sold me a new unit but were able to fix the current one at a fraction of the price. Cleaned up and left everything in tip-top shape. Couldn't recommend more hilghly.Well done, folks!

Bev & Ronnie Dowdy

First, when I called to set up an appointment they where very nice and accommodating. Quick scheduling on a date and time that worked for me. Second, Ken S. was the Technician and called before he came and was right on time of his estimate when he would arrive. Very friendly and knowledgeable. Gave me some great information that I did not know. Did not try to sell me anything I did not need. Did a great job! Would highly recommend Perecision!

John Dilligard

I made the call to Precision Garage Door Service around 11:25 the receptionist told me that a service person would be at my residence between 11:30 am and 1:30 pm, Mike K called me at 11:34 and told me that he was in traffic but was on the way,in less than 10 minuets he was at my house. he accessed the situation with the door, was very knowledgeable about what needed to be done and by 1:00 pm he was finished and on his way. Thanks for being so prompt. If I ever need to have my garage doors worked on I know who to call

Alexandria Paul

We had a fabulous experience with Precision, specifically Ryan Fleming. He was extremely friendly, professional, prompt and knowledgeable. He did a great job fixing our garage door after a lightening strike. I would highly recommend this company, and would use again in the future if I were to have any issues! Again Ryan made my experience! Extremely satisfied with service!!

Lane Anderson

From the point of sale to the end of installation it was a pleasant experience! The 2 field guys that happen to be next door when I approached them about looking at my old doors and the problems I was having were very kind and knowledgeable. Everything was clearly explained and I was given options from fixing the problems I had to all new doors. After discussing the products and price it only made since to replace my 20 year old doors and openers! I am glad I did. The install crew was on time and did not stop till everything was complete and work as it should. They did a great job best part was their attention to detail and great personalities and I could tell they cared about what they were doing and their desire to do it right. I am extremely pleased with the product, price and service! I had no idea the doors and openers would be as quiet as quite and smooth. Awesome all around experience.

Debbie Daniels

Very happy with our garage doors and installation. They called to let me know they were on the way and showed up on time. Both installers were very professional and very friendly. They went over everything they were doing and answered any questions we had. They cleaned up everything and took it all with them, even the dust they swept from the garage! I would highly recommend Precision Garage Doors.

Ryan Heid

I requested and received a same-day appointment. Kevin called me to see if he could come early for my service call and was patient with me when I explained that I was at another appointment. He arrived promptly at our newly agreed-upon time. He quickly determined that my opener needed to be replaced, but not before he attempted to repair my old one by replacing the circuit board. He had the new opener installed in about an hour, and even allowed my 4-year-old son to watch him put it in. I was impressed with the quick service and the apparent quality of the opener and the installation. I would recommend Precision Overhead Garage Door Service to anyone in need of garage door work.

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