Broken garage door springs are one of the most common issues with garage doors.  It can be very frustrating when your car is stuck and you are late for work.

Garage door springs can break for a variety of reasons. Extreme heat or cold can stress the springs to the point of breaking.  Or, it could just be normal wear on older springs that could cause them to break.

Replacing garage door springs can be very dangerous. This kind of repair should be handled by a skilled professional for your safety.

A garage door is the largest moving object in the home. Garage doors are both large and extremely heavy. This means that not only are they incredibly difficult to lift, but when installed incorrectly they can come crashing down with a massive deadly force.

Let Precision Garage Door of Charleston’s trained technicians install your springs correctly so that they function safely and smoothly.  All of our trucks are fully stocked with a variety of spring sizes which allow your garage door to be repaired in one visit!

Our technician, Robert F., was extremely professional and did an excellent job of replacing both of our garage door openers. He arrived on time and quickly started work. He recommended all the parts of our garage door that needed to be replaced and took the time to ensure... that both our cars were also set up to open the garage doors with the new system. The price was well below what we expected to more
Called and scheduled an appointment for the next day for tune up (had a groupon coupon). Matt called to tell me he was stuck in traffic and was running late. He examined my system and provided several options for how i could proceed. Returned the next day and completed... the install of a new garage door opener along with springs, hinges etc. All work was provided in a timely manner and Matt explained everything he was doing. I love how quiet my garage door now opens and finally have openers to use from my car and really appreciate the keypad. I don't know why i waited so long to do this!read more
From the initial phone to make an appointment to the technician's work we experienced high end customer service. I would highly recommend Precision. We even received a quote with 3 options within minutes of our technician emailing it to us. Great company!!
Great service! Travis was very prompt & knowledgeable. He provided options for the repair. Reasonably priced. Highly recommend. Will definitely use again!
I accessed their website past 11 pm, but their chat service was still available and efficiently scheduled an inspection of our garage door - THE VERY NEXT MORNING! It gets better: Andrew called around 8 am to announce his visit and promptly arrived at 8:45. It only took him... a minute or two to identify and explain us the problem, and he was gone again a few moments later. The same day we received his proposal. Super efficient, courteous and friendly service including clear social distancing. We’re impressed!read more
Precision agent replaced my non working 16 year old opener, programed 2 additional opener units, added an exterior hand set and replaced old interior switch and sensor units. The garage door moves so quietly now and the exterior hand set is great to have. Thank you... Precision and my compliments to the service guy. He was courteous, speedy and helpful!read more
Called with an issue on Saturday. Had an appointment Sunday. Fixed in an hour. Fair price, good service and lifetime warranty. Jason the tech was knowledgeable, respectful, efficient, and most of all cared about the quality of his work. This, folks, is what American... business is all about. So rare. You won’t be disappointed in this more
Mike K. came over and replaced the Logic Board and wire that had broke.Mike is very knowledgeable and professional. He did an excellent job doing the repairs and made sure to explain what he needed to do in terms I could understand. He has a wonderful personality and I... appreciate that very much in a technician. Thanks Mike!read more
Mike did an excellent job! Great communication throughout the process, from setting up the arrival time to walking me through issues. He even left me with some great recommendations to get more longevity out of my unit and reduce cost. Good customer service is hard to come... by these days. Precision Garage met the mark, and then some, in my book!read more
After a nightmare of dealing with contractors over a two year period, I called Precision Garage Doors to order some long needed doors. From the initial contact, who measured and placed the order, to the installers, it was such a pleasant experience working with this... company. Highly competent, very personable employees, fair prices, this company should provide lessons to the building trade on how to provide good, honest service to their customers. Five stars isn't enough--they deserve a 10 star more
Our garage door opener had broken. Precision Door responded very quickly. Travis explained the problem and recommended a few options. We chose to replace the opener. Travis installed and set up the remotes and this opener works better than the old one. They do a quality job... and are more
Matt E did a wonderful job addressing our needs. We had a new garage opener installed which is very quiet. Matt explained everything and was very efficient. Great company. We had our garage door replaced in 2018 and have recommended them to our neighbors who were very happy... with the more
Precision Door has been great, utilized them at two of our properties. One for a new system after a lightning strike, and the other a tune up on and older system. Spoke to customer service agent early evening, and the service team was on my property the next day, who... could ask for any better response time! Travis K is very knowledgeable, and a diligent more
Robert was very polite and helpful explaining the problems, fixing them, and explaining the update changes. Highly recommend him and Precision Garage Door of Charleston.
Robert was great! Give him a raise! Fast, courteous, helpful.
they are the best !!!!!!!
Had my garage doors inspected cleaned and lubed the tech Mike was excellent made great suggestions looking forward to doing business with them in the future again
They did such a fabulous job! Reasonable price, super fast work. Came out as soon as I called. Replaced my whole unit, done within an hour. So pleased!
Jason did a fabulous job! Replaced our whole unit in an hour and it works so much better! Reasonably priced, quick work, and they came out within a few days of my call. The times that they offered worked really well with my work schedule. Thrilled with their work!
Matt E. was cordial, efficient, and extremely knowledgeable. He analyzed my problem and formulated appropriate solutions. His explanations of the malfunctions and meticulous attention to making sure I understood all possible remedies made me feel that I was clearly in... capable hands. I would definitely call Precision Overhead Door again.James Simpson, MDread more
One of the best home maintenance/repair experiences I've ever had. Called for service 9pm Wed. Matt E. showed up on time on Thur. Matt was friendly, professional and thorough. Repaired our garage door in an about hour and provided recommendations and maintenance tips. ... Will be using Precision again and will be requesting Matt!read more
Called Precision yesterday and the tech Matt E. Was here today. Diagnosed my problem efficiently and had a a reasonably priced plan. Matt explained all my options so I could make an educated decision for the repair. He had the problem fixed in an hour and the door is... operating smooth as butter! Highly recommend Precision and if you are lucky enough to get Matt E. You are in great shape!read more
they were here when asked and took the time to explain what needed to be done and did it all right away, the men were kind and polite
Robert was professional and friendly. Enjoyed speaking with him about what we needed replaced, and appreciated his response to correcting those items. We are now enjoying a new garage door opener thats more quiet and provides us with more options that we needed. Many... thanks Robert!read more
Matt from Precision Garage Door of Charleston did a great job on our garage door. He was very prompt, professional, knowledgeable and helpful. I would very much recommend Precision Garage Door.
Getting the job done expeditiously
Very quick response. Friendly tech who gave my door a complete rebuild. Works great and now a lifetime warranty on the parts.
We received a coupon in the mail with Precision's name on it. Just so happened we had a garage door issue at our home. I called in an spoke with a representative who was very nice and prompt at setting up my urgent appointment. The next day the technician Travis showed up... at my home at the time they scheduled. He was very knowledgeable in explaining why i was having this issue and what result i would have after his fix. 20 mins later he was finished and programmed my new remote. Thanks Precision and Big thanks to Travis. You guys are awesome. Would recommend them to more
We received a coupon in the mail with Precision's name on it. Just so happened we had a garage door issue at our home. I called in an spoke with a representative who was very nice and prompt at setting up my urgent appointment. The next day the technician Travis showed up... at my home at the time they scheduled. He was very knowledgeable in explaining why i was having this issue and what result i would have after his fix. 20 mins later he was finished and programmed my new remote. Thanks Precision and Big thanks to Travis. You guys are awesome. Would recommend them to more
Jason was super friendly. We paid more then we wanted to get the door fixed but after meeting Jason we knew this was the best company for us to go with. I guess you get what you pay for and I know we will he very happy with our system. Thank you for being friendly and easy... to work more
I encountered a garage door issue yesterday where my door wouldn’t open.
I called Precision Garage Door at approximately noon.
We had a technician calling us at 1:10 and on scene at approximately 1:30.
I have NEVER experienced such great service by any service... provider.
If I could give them Ten Stars I would.
I would highly recommend this company.
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We had multiple issues with both our car 'door buttons' and our elderly overhead garage door openers. Rob came to us after an already long day, but stayed several hours to get everything working , replacing old equipment, installing a keypad, putting in new controls by the... back door and even fixing the problem in the car! Bravo Rob! We couldn't be more more
Quality, quick, professional service. Very friendly and knowledgeable service personnel.
Responsive, timely and excellent services provided
Robert F arrived at our home within the prescribed time window and completed the repair of our garage door in a timely and professional manner. I also found him to be extremely courteous and meticulous. He explained, in great detail, the nature of the work that was... required and provided what I considered to be a fair estimate. Should I find myself needing a garage door service in the future Precision Overhead Garage Door Service would be my first more
Ken was courteous, efficient and competent. He made the repairs in short order!
Matt was exceptional. He was there on the very same day I called, and on time. He was very clear about what he could and couldn't do. When I agreed to the work, he performed it quickly and efficiently. He was super personable and polite.My garage door repair... experience was exceptional. I did not expect it, but was delighted by more
Mike was amazing!! Quit to find the issue, gave a solid quote. Then repaired on the spot. With in hours we had a working garage door. I can not thank him enough. His professionalism was top notch. Thank you
We had a garage door that would not operate at all. We called and were able to get an appointment the same day. Ken came out and took care of everything very efficiently and professionally. Great service and reasonable price. Thanks Precision!
My technician Rob was professional, prompt and very helpful. He called me to let me know he would be a few minutes late and apologized for any inconvenience. He explained the issues with the unit and made suggestions, but at the same time, wasn’t pushy. I appreciated his... approach and felt like he had my best interests in mind. Overall it was a great experience!read more
arrived in a timely manner and happy with repair service tech very professional.
Excellent and quick service.
EXTREMELY pleased!!! Outstanding, responsive service- I called at 10PM and had someone at 10AM!!! Robert was an AMAZING tech, very knowledgeable and efficient. He took care of business quickly, explained things very well, and cleaned up when he was done. Couldn't be... more pleased and would HIGHLY more
So I’m at the local gas station this morning @ around 7am. As I’m walking in I see one of the Precision Door service trucks as it’s just about to back out of its parking space.
As I’m passing the truck to walk into the store I stop dead in my tracks turn and approach... said truck and lightly knock on the passenger side window trying not to startle the driver within. The gentlemen sets his things down, readies himself, takes notice of myself and rolls his window down.
Now I don’t know about any of you people, however, I for one do not make a habit of knocking on random service vehicles first thing in the morning to question the occupant inside.
This Mike Kessler (certified technician) has been the highlight of my morning so far. This guy was the nicest most professional, informative and articulate service employee I’ve ever had the pleasure of speaking with that I fail to remember anyone to compare him too.
This fella answered all my questions along with providing added related information. Not once during our conversation did he make me feel hurried or out of line in my approach.
With a smile and a great attitude this gentleman was kind and curious to a stranger who at the time was not a customer, just a guy seeking information in a busy gas station parking lot on a Saturday morning while he was headed to his first job.
I gotta say this is the kind of employee employers hope for, trust me I know.
So to his superiors I’d say you have an ally in Mike Kessler. He has the companies best interest on full display and it shows in his attitude and demeanor.
Cheers to Mike K!!
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My experience with Precision was outstanding! Very quick response, excellent explanation of what happened and how it could be fixed. The repairman could not have been kinder or more clear. I was able to get my car out of the garage within an hour and the gentleman came... back the next morning to finish the job. A+++ service!read more
The Technician that came to the house could not have been more professional ,or informed about his product & Services. Provided great insight to the options that were available to me. The work was done very professionally. I would recommed Precision Door every time!!
We have had Andrew work with us before. This is one of the most professional, honest and reliable company in the Charleston Areas. They quote what it will cost, it doesn't cost a penny more, they work quickly and professionally and ABSOLUTELY are fantastic. I would... recommend them to anyone who need a replacement or service to your garage doors!read more
I called Precision this morning. Their service tech, Ken, was at my house within a few hours. He was very efficient and knowledgeable and once he observed my garage door, knew exactly what was wrong. Needless to say, he took care of the problem in a matter of minutes. I... highly recommend their service, especially Ken, who obviously is highly experienced and knows the mechanism of garage doors. Thank you for the prompt response to my more
Arrived as requested, analyzed problem, installed new motor and weather strip efficiently. New opener very quiet! Easy invoice and payment process. Mike was pleasant and thorough. I really liked the same day service!
Great customer service starting with the phone call requesting service. Thought we might be able to get away with a minor fix on each door but after the condition was reviewed (14 year old builder quality units) we decided to got with a full replacement. Robert Farlely... was so professional, friendly, neat and knowledgeable. He took the time to explain all the features of our new units and how to care for all the working parts. Thank you to the Precision Team!read more
Very professional service. Done right the first time.
I was pleasantly surprised to get a next day appointment when I called after 4pm. The technician arrived on time and completed the work quickly. He thoroughly explained the issues to me and what repairs would be necessary. Lifetime warranty on the parts he replaced is... awesome too! Highly more
The process of working with Andrew was very positive.
Service is great: easy and fast scheduling, keep you informed of the tech's status, quality work. Robert even put up and sealed the trim above our two doors (one piece was off, the other sagging). He called several times re ETA, and spent a good amount of time here though... it was late and we were his last call 🙂 We had used Precision a number of years ago at our previous residence, so this was our second experience. Both great, and we'll definitely call again if the need more
Very professional, prompt and reasonable prices. Matt B was great. Will use again if needed.
Ken Schmoll has just finished installing my new garage door opener. He came a few minutes early, which was great. He has a great personality and he says he loves what he does. Wish all service providers were just like him. The opener operates very smoothly and it carries a... lifetime warranty. Thanks y'all!!read more
Matt was very professional with his explaination of what could be done with our problem. He made an offer that was easy to accept. He worked efficiently and was done quickly. He was polite and offered us privacy when making our decision. Before he arrived, I had my doubts... about doing the job that day. All evening I felt good about spending nearly twice what I expected. I thought he had been doing this job for years, but he said that he was only there a year or so at Precision Door. Your company has a very good mechanic who represents you more
Great customer service experience on the phone. Got a same-day appointment to install a new garage door opener and replace all the hardware including springs and rollers. Matt E did a great job and was very friendly and professional. 5 stars for sure!
Very professional, clearly explained my problem. Robert had the parts on his truck and was finished in approximately 30 minutes or less. We will definitely use them again.
Rob F. was great. Knowledgeable, personable, professional. I’m very satisfied with my service.
Robert was incredible! He asked questions and listened patiently. He gave me my options when I told him I was selling my house and did not want to put a lot of money into fixing the garage door. He came up with a very reasonable solution and fixed my door in about 25... minutes! His price was very affordable, and I am lucky he was so knowledgeable!! I would recommend Precision Overhead garage Door Service to all!read more
Robert was on time, saw the problem and fixed it. He knew exactly what to do, and gave me an up front quote for the job. The price was reasonable. A pleasure to do business with him and your company.
Absolutely phenomenal customer service. I was able to schedule an appointment for the same day via live chat. A cancellation allowed me to have my appointment bumped up almost two hours. Jason H. Was early, personable, and knew what he was talking about when it came to... garage doors. A complete repair of my springs and rollers took less than two hours and payment was so simple. The work was completed and done very well. I would 100% recommend Precision Garage Doors and will be calling them again in the future if our other door goes out. Absolutely fantastic experience!read more
A spring needed replacing. I was able to quickly get an appointment with Precision and get them to my home to repair the garage. Part of the servicing included using a better, double spring and replacing all of the moving parts. The door now run far more smoothly than it... ever did more
Travis was on time and explained what need to be done and gave me the options.
Had a great experience! Ken came out, same day service. He diagnosed the problem and gave me a few options for fixing the issue. Repair was done quick and professional... I highly recommend.
Mike was very courteous and explained everything as he proceeded with his work. If you want it done and done right call Precision Overhead Garage Door service. It was an emergency and he came at 8:30pm with a smile on his face. Fair price points as well. Thank you for... your kindness your service Mike more
Probably spent a few dollars more than I had hoped to but the door works fantastic now. Quiet, smooth wonderful! The technician showed up early and even in the 100 degree heat in the garage got everything done. (We did provide a small fan, LOL!) For the price we paid... we got a lifetime warranty and since we open and close the door 6+ times a day I feel good about it.\Mike did a great job: 100% satisfied!read more
Ken did an awesome job. We are very pleased with the work and his professionalism. Keep in mind getting a garage door overhaul isn't cheap but it was worth the price!
My tech, Travis, was great. Explained what needed to be done and got right to doing it. Very personable and efficient. Would recommend Precision to anyone!!!!
Rob F. was great. Knowledgeable, personable, professional. I’m very satisfied with my service.
Customer service was Excellent
Ken S. Extremely professional. Knowledgeable about our issue. Explained what was required to do the job CORRECTLY. Took care of all aspects of the install and showed us that they were operational when he was complete. Ken knows his products and is a great representative... for Precision Door of Charleston .read more
Jason was a excellent tech, kept me updated constantly while working. Highly recommend Precision based on Jason's work. Very satisfied. Thanks.
Travis did a great job - arrived timely and was very thorough and efficient. Definitely will recommend Precision Overhead Garage Door Service of Charleston, SC.
My tech was awesome. Travis was very polite, punctual, and did not leave a mess.
Great service and very responsive even with approaching storm! Robert was very knowledgeable and simply awesome!!
Just had our garage doors replaced, they look great Ken our technician was on time, very efficient and we would recommend “Precision Door of Charleston. �
Mike was very knowledgeable and professional. He gave options that would solve our problem. I would highly recommend him and this company.
Jason Hill came out this morning to give me an estimate on a broken garage door spring and repair it. Fair price. On time. Excellent work and fixed within an hour. This is 2nd time I’ve used them. 5 star service.
Excerllent quality service with smiles! Very professional and explained everything in detail! Our door is so quiet now and perfectly balanced! Two car garage door that even myself, (a woman) can lift if the power goes out! Very happy and will always call Precision Overhead... Door Service for our garage door needs!read more
Perfect thanks knows his stuff!
Excellent service from the start of ordering the doors to the completion of installation. Everyone involved was knowledgeable and helpful. Top notch company that I recommend. Thanks for a job well done.
Good experience. Tech - forget his name - sorry - was efficient and personable. Process was very professional.
Ryan was very professional and now my garage is working perfectly. While I wasn’t expecting to have to replace major parts (I called for a tune up) I never felt like I was “just being sold” parts. Ryan explained in detail his suggestions and pointed out all the concerns... with my garage. He was extremely professional and I get he was genuine in offering his services. Most of all, my garage is now whisper quiet! Thank you again!read more
They were able to come out the day after I called (late on a Friday), no extra charge for a Saturday service call. Justin showed up on time and had me and my 15 year old door squared away in no time. It was a great experience from start to finish!
I was most impressed with Precision from the initial call. I was pleased with how fast a return call was made to me with an appointment that day. Mike was on time and professional. He explained the issues and broke it down so I understood what I was paying for. I am very... pleased with the service and with Mike's work. I highly recommend Precision Garage Door of more
Great service and products. Fast and professional installation. Five stars. Justin was great and explained every step of the repair process. I would recommend Precision Overhead Door for all your garage door repair needs.
Appointment promptly scheduled via online chat on a Sunday. Ryan, the technician, called ahead when on his way and was on time. Did careful safety check of doors and mechanics. Replaced some wiring at a very reasonable price. Problem was resolved quickly. Ryan was very... polite and professional. Definitely would use Precision Dpors in the future if more
I called after seeing their ad in Val Pak and a service tech came out the next day! My garage was fixed quickly. Thank you.
On time, very helpful - could have sold me a new unit but were able to fix the current one at a fraction of the price. Cleaned up and left everything in tip-top shape. Couldn't recommend more hilghly.Well done, folks!
First, when I called to set up an appointment they where very nice and accommodating. Quick scheduling on a date and time that worked for me. Second, Ken S. was the Technician and called before he came and was right on time of his estimate when he would arrive. Very... friendly and knowledgeable. Gave me some great information that I did not know. Did not try to sell me anything I did not need. Did a great job! Would highly recommend Perecision!read more
I made the call to Precision Garage Door Service around 11:25 the receptionist told me that a service person would be at my residence between 11:30 am and 1:30 pm, Mike K called me at 11:34 and told me that he was in traffic but was on the way,in less than 10 minuets he... was at my house. he accessed the situation with the door, was very knowledgeable about what needed to be done and by 1:00 pm he was finished and on his way. Thanks for being so prompt. If I ever need to have my garage doors worked on I know who to callread more
We had a fabulous experience with Precision, specifically Ryan Fleming. He was extremely friendly, professional, prompt and knowledgeable. He did a great job fixing our garage door after a lightening strike. I would highly recommend this company, and would use again in the... future if I were to have any issues! Again Ryan made my experience! Extremely satisfied with service!!read more
We had a fabulous experience with Precision, specifically Ryan Fleming. He was extremely friendly, professional, prompt and knowledgeable. He did a great job fixing our garage door after a lightening strike. I would highly recommend this company, and would use again in the... future if I were to have any issues! Again Ryan made my experience! Extremely satisfied with service!!read more
Mike was very attentive to the condition of the complete system that had failed.
Explained the problem with examples.
Not so much the actual opener.
The system that lifts the door using large springs had failed. Broken spring.
System replaced with new... springs, rollers, brackets.
Now works great.
From call for service to completed job was under 2 hours.
Great job Mike. Thanks.
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From the point of sale to the end of installation it was a pleasant experience! The 2 field guys that happen to be next door when I approached them about looking at my old doors and the problems I was having were very kind and knowledgeable. Everything was clearly explained... and I was given options from fixing the problems I had to all new doors. After discussing the products and price it only made since to replace my 20 year old doors and openers! I am glad I did. The install crew was on time and did not stop till everything was complete and work as it should. They did a great job best part was their attention to detail and great personalities and I could tell they cared about what they were doing and their desire to do it right. I am extremely pleased with the product, price and service! I had no idea the doors and openers would be as quiet as quite and smooth. Awesome all around more
very good and fast service
Did a great job and they came when they said they would.
on time and excellent work
They are AWESOME!!! Ken made sure everything was working before he left, arrived right on time too! Thank you Precision!🙂
Timely and professional. Very courteous.
They are quick and do a wonderful job. very professional.
Ryan is an amazing young man. Knowledgeable along with a good work ethic. Enjoyed meeting him and we were 100% satisfied with the service he provided.
They showed up sooner than I expected. Very professional, knowledgeable and really knew what they were doing.Would definitely use them again in the future. H. Poole
Ryan was very helpful. Even though I could not afford the repair, he gave me a quote, because my garage door opener was a bit to old to get parts. he gave me a reasonable quote for replacement. I plan to call them and get the opener replaced ASAP..I recommend this... company....
absolutely no hard sell...
just honest assessment....and very friendly service...arrived on time.. 5 stars!
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Ryan is awesome, he return my call the same day. He’s knowledgeable and friendly. Ryan explained and recommend the best way to go. I highly recommend Ryan.
Mike k. Came out late at night. Fixed my door opener, cleaned up, saw the rubber on my door was coming off, went to his work and came back and replaced it. Very happy with the work and professionalism of him. Thank you again
Prompt service and great work!
Excellent, my door cable failed trapping my cars inside. I called Precision and Ken was out within two hours. He checked the door, The door is 24 years old and most of the rolling parts were worn. Ken replaces what was needed and we were up and working in two hours.
Ryan came out to help me with my garage door. He was extremely informative and knowledgeable, and helped me make the best decisions for my wallet. Very reasonable prices, excellent repair and installation work, and professional manner. I won’t be calling anyone else if I... have issues with my garage again. However, because of the excellent job performed, I do not think I’ll need to call them again. Thank you !read more
Alex was great! We called for support late afternoon and got service in less than 30 minutes! Awesome service!
Adam was the best.. prompt and great service. A real pro
The technician was straight forward and told me exactly what had to be done as well as what should be done. He explained it and showed me as he was explaining. He upgraded my door and fixed the broken spring. The door did not operate that well when it was new! Much... quieter. And to top it off they were able to come out same day and did not charge extra to do the work on a Saturday! Five stars for more
Great service. Fast, had the quality parts, Matt was on point. Worked well into evening!
Very quick and professional service. Our door had worn springs and Ken quickly made the repair without delay. Highly recommend Precision and technician Ken. Thanks
Woke up one morning and the spring on our garage door snapped. Found Precision Door via a Google search and amazingly, they were at the house and had the spring fixed and door tuned up in only a few hours from when I called. VERY reasonable price and lifetime warranty. I... am a big more
Well respected work on fixing my garage door.
I can’t say enough! Ryan was so incredible! So patient, very kind, personable, and determined! Ryan-you really are so awesome and we appreciate you so much! I would recommend you to all my family and friends! Thank you so much!!!! You are one in a million!!
My son drives for Uber & Lyft, and I received a call from him at 2:45 this morning. He was in the driveway and the garage door wouldn’t open. I got up and let him in the front door and called Precision Door at 8:50 am. I was told a technician could be out between 10 - 12.... Ryan showed up at 10:01 and quickly diagnosed the problem. The spring had sprung. They were under a lifetime warranty since we replaced our door & opener about 4 years ago. Ryan was in and out in about an hour, and the door works fine now. Great service and great company. Highly recommend!read more
I was very happy that they were able to work me in on the same day I called. Matt was very knowledgeable, professional and on time. Instead of just repairing the broken bracket, he talked to me about thinking about doing some major overhaul work on the system that I had,... insuring that it would not break in the future. I went ahead and choose this option because I thought it was wise and because there was a lifetime guarantee attached (except for the motor). The only small suggestion I would leave is that I would have liked for him to sweep up the white debris that was left on my garage floor. Otherwise, I was very pleased with the work done, the timeliness of being serviced and the individual (Matt) representing the company. Will definitely be referring others! Thank you!!read more
Dylan was excellent! He showed up on time, was very nice and was very knowledgeable. He was able to fix my garage door completely. Great service! I will recommend to anyone looking for garage door repair.
The first technician did not fix problem completely, so I called the next day, and another tech came and fixed problem with no additional charge. Both men were very polite.
Thorough and timely work.
Justin did an awesome job replacing our garage doors. He was efficient and professional. Hopefully, our grandson won’t crash into them again, but if he does, we’ll definitely call Precision Garage Doors.
Alex showed up less than an hour after I contacted Precision. Very pleasant and did a great job.
Prompt service call - came by at 6pm which was great for me! The tech, Alex, was very good - fixed the problem and made recommendations for an overhaul. Highly recommended for future services!!!!
I accidentally backed my car into my garage door and couldn’t get to work. I just knew it would cost either a new door or an exorbitant repair cost.
BRETT came right away in spite of traffic and was so nice. He was able to fix what I had done in 30 minutes and it was a... minimal charge. I appreciate his kindness and honesty. Thanks Brett!read more
Pulley cable snapped on my garage door late Monday night (I heard a loud bang), but I didn’t discover it until late Tuesday when I went to open the garage door. I called on Tuesday and they sent Alex on Wednesday. Alex assessed the old system and brought it up to this... century...putting the spring system above the door opening. It’s much safer and quieter now. He was courteous and professional. Oh, and I was given a window of between 2 and 4. He arrived at 2 sharp. I like this company. I called them 2 years ago and they were prompt and more
Service on phone and at site really great and fast! Mike is the best!
Service was great. Brett knew his stuff, had good recommendations and everything's in good shape.
Precision responded promptly to my email. The person was pleasant and surprised me with same day service. The tech, Alex, arrived at the time promised. He was polite,knowledgeable,and prompt with the service.
Contacted Precision Door at lunchtime. They said Ken would arrive in a couple of hours. Preceded by a call designating the time of arrival he pulled in on time. After a quick review of our problem he provided three different options and follow ups.

The service was... done professionally and with confidence. Ken made me feel comfortable with my decision with out pressure.

If one wants the Job done Efficiently Precision provides a Great VALUE ! ! ! Thank you......
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I called late on a Wednesday and Ken was at my house the next morning. Very knowledgeable, professional and friendly. I highly recommend Precision Door.
Overall good service and quality of the work best describes Precision Door. The customer service person on the first call is exceptional. The service person shows up within the given window, usually on the front side and calls to advise they are on the way. The service tech... is pleasant, personable and professional. Work is done right the first more
Very prompt. Ken took his time to ensure the door worked very smoothly. Ken was friendly and very professional.
Great job by Matt..very professional and personable.
Anything having to do with garage doors! Fast and efficient!
Called Precision and made an appointment for a free estimate on installing garage door opener. Appointment was made within two days and they actually tried to come sooner! I was impressed with Brett's professionalism and knowledge! He was helpful in explaining the... installation process and gave me options to consider, and even emailed estimates for us to choose from. Prices are reasonable and comparable! On time - called to say he was on the way! Great customer service!read more
Matt Eberly did a great job with my yearly tuneup. His name is not in your list of technicians, so I just want to make sure he gets credit for a job well done.
The belt driven system is so very quiet, quite an upgrade. Dylan Lee did an AWESOME job of installing the equipment
Company was able to fit me in, same day appointment. Technician, Mike was super knowledgeable, very respectful and reinstalled my crap system for a new one in record time! Definitely would recommend this company!
Justin Culley, called before coming to our home.On time.We had one spring broken on our door.He looked over the condition of the door and advised us of his professional opinion on repairs. We agreed to the repairs. Justin had his hands full with this repair, but conquered... the beast. Happy with the service and would recommend Precision Door to any that need more
Dylan was wonderful, he explained everything he repaired in detail, why it was needed and what difference I would notice. He was very friendly and did a complete garage overhaul in the evening around 8pm... I don’t know too many companies that are willing to work past 6pm!... Also Dylan’s customer service was excellent!read more
Justin was a great service tech. He went above and beyond to fix my problem. He also fixed several other issues that would’ve caused problems down the road. I would recommend this company to anyone looking for New garage doors or garage door maintenance.
Called around 10:30 am and By 1:30 pm they already came by and fixed it. Outstanding Professionals. Great Job!!!
Very professional and courteous.
Outstanding service. Ryan was friendly, knowledgeable and perfectly on time! I learned more about my garage doors more than ever! Really liked being able to request an appointment online too! I highly recommend Precision and Ryan.
Quick response, fast and knowledgable service
Mike K. came out on a weekend at no extra charge, exactly as advertised, and came up with a temporary solution which worked well until it was convenient to have the new motor installed. When I was ready for installation, I made an appointment that worked for me. Mike was... on time and installed the new motor in short order. I am very pleased with the new product and level of service. I would highly recommend Precision more
Ken was on time and knew exactly what to do. Great job!
I called American home shield who contracted with PDS and within 2 hours my garage was repaired to my satisfaction.
Very good job on the install of the opener. They were here on time and finished the job with no problems!!
They were fast, efficient, & professional in every aspect of their service. My technician, Ryan Fleming was a very personable young man. He answered all of my questions precisely, & made the extra effort to make sure my wife & I were totally satisfied. You should clone that... young more
The team from Precision Door worked really hard and did a fantastic job! Explained everything well and cleaned up well too. Very satisfied!
Just had my garage door motor replaced by Precision Door Service of Charleston. Ryan F. was awesome. He called prior to arriving for the appointment. He was polite and personable and gave me the straight scoop on my 15 year old system. I'm amazed at how quiet and smooth... the new system is. Less than 2 hours to get it all taken care of AND he swept my garage floor for me! Great service by Precision Door. So nice to be able to place the request for service on Sunday night and have everything fixed by noon on Monday. Thank you Ryan and Precision Door of Charleston - you guys are awesome!read more
The job that was done by service pro was excellent. It did not take long at all. He was well knowledgeable in explaining every detail with expertise. I greatly recommend Precision Door for all your garage door needs. The Smalls Family
Brett is the service repairman that came out to fix my garage door and replace a battery in the motor unit on ceiling. He is very professional, thorough and knowledgeable and he was on time! I recommend Brett and Precision Garage Door without hesitation.
They did a great job. This old door is as good as new.
Very professional. Mike K. did and outstanding job. Thanks for all your hard work.
Ryan Lamb and his co-worker, Justin Culley arrived promptly, did an outstanding job, and exhibited professional courtesy throughout the service call. I love the new garage door and would highly recommend this team from Precision Door Service to anyone who needs similar... more
Great job by Mike K. Very thorough service in getting our doors in top condition! Thanks, Mike, for all of your work today.
My garage door would come down within a foot, then go back up. Ken came over later that Saturday and fixed the door, for a reasonable price. Since the garage door is 14 years old, he said it will have to have an overhaul in the near future. I would recommend this company... for any of your garage door more
We had called another service and waited several days and still did not get an appointment set up. Called Precision at 12:05 and got an appointment within an hour. Mike was excellent and very professional. DId not leave until everything worked smoothly and the vehicle... was synced with opener. I would recommend Precision and Mike to anyone who needs service and will definately call again if service is more
We booked online on Friday night and they came out on a Saturday for no extra charge. Ryan explained the process, timeline, and cost clearly. Worked professionally and quickly. Lifetime warranty on parts replaced today. All of that adds up to a great recommendation from our... family!read more
I called Precision this morning & Mike K showed up this afternoon. My doors are working again; my new car openers are programmed; the keypad is also working (again) and all with a cheery disposition and helpful manner.

Thanks, Mike!
I called Precision about a broken spring for the garage door opener. they told me they could have someone at my house that day, Justin came earlier than they even promised, and had everything complete in less than 30 minutes. great service, very knowledgeable.
Mike K. was very quick and professional! He was running a little late from his previous appointment and called to make sure it was ok, he even offered to give me a later appointment if that would press me for time! He did a great job!
I called Precision on Tuesday and got service on Wednesday. Justin knew his stuff!!! Very nice and professional. I will save Justin's card and when I am in need of service again.. I will call. I also will highly recommend Precision and Justin!!! One of the best things... Justin did was he did not leave till everything was working for us...remotes and pads. We have at times found ourselves left with issues after a tech leaves for jobs that we have had done with other companies. You have a very valuable employee . thank you Justin for all you did for more
ryan came in, took a quick look, and knew just what needed to be done. problem solved, and finished work in abbout an hours time. Great work!!!
Great service, and very professional. They were able to come and fix my door the same day that I called. The service technician, Ryan F., was on time, professional, and courteous. He explained the repairs needed in a concise manner, and fixed the door in a timely fashion.... Would definitely recommend this company to anyone that needs garage door more
Awesome service, showed up sooner than anticipated and got the job done in about an hour and a half. He knew what he was doing and was very polite.
Precision provided excellent service starting from the second I called, helping resolve a broken garage door after hours (8:00 PM). Within a few minutes, Ryan was dispatched to our home - he called in advance and arrived on-time. He was very detailed and explained the... issue, fix, and confirmed the pricing before proceeding.I found Ryan to be very polite, and one of the best resources I have come across in the Charleston area. Thanks for a great experience and working garage door - FIVE STARS!read more
Ryan came out to my house yesterday to give me an estimate on perhaps a new garage door or just a new motor. He was very patient and explained all details very well. After many questions from me, I was comfortable in getting an estimate. (I was going to get other... estimates from other companies) Well, I decided to go ahead and get a new door and motor. I am very excited with Precisions customer service. They get a 5 rating from me for Ryan's more
outstanding service, great and friendly associates, the installer MR.Ken Schmoll didf and outstanding job, showed up early and completed all work, reviewed my warranty and ask if I had any other questions. I highly recommend Precision Door Service .
Very professional. Prompt service. Called ahead. Will definitely call them again for tune ups and repairs.
I have to say I called them after a recommendation. By someone on here and this company is outstanding!
They sent someone out the very same day to evaluate and offer suggestions as well as prices. He was not a pushy type salesman a d offered several alternatives. We... decided
Decided to replace everything when we saw the price for this and they came the next week to replace.
They did a wonderful job..professional and friendly and very conceintious of their work and our expectations.
I would definitely recommend them to anyone looking for door service!!
Thanks Precision!
Donald and Mary Bruns.
james island
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On time, professional, polite,just a good experience. I recommend them
Quick response to my website request for appointment. Ryan came next morning (today) and was very attentive to what my needs were. He did a thorough inspection and laid out 2-3 options for the work that was needed. We settled on the tasks and all were completed within an... hour or 2. I feel I was given honest appraisal of my double garage doors and what was needed. Pricing was very fair. Highly recommend Precision and more
This was the first time using this company. Mike was on time, he was friendly and professional. He didn’t try to sell me a service I didn’t need. His assessment of the garage door and all of its moving parts was very thorough. He explained everything to me in a clear way,... it was informative. Mike completed the tune up in a timely manor. We will call Precision again the next time we need a tune up or maintenance on our garage more
Precision Service Pro Ryan responded within 2 hours of request. He was quite professional and personable. Explained in detail what was wrong with garage door and what needed to be done to correct the problem, without purchasing a new door. Performed job expeditiously and... cleaned us professionally. Total cost came in within estimate. Garage door used to screetch and clank when opening and closing; now it is nearly silent. Highly recommend Precision and Ryan. Also see comments on Home Advisor, which I also more
Ryan Fleming called and showed up on the weekend as he said he would. He was professional and very knowledgeable about the garage door, operation and openers. It was a pleasure working with him.
Ryan from Precision Garage Doors did a splendid job on my single white garage
door today. I needed new springs a tune-up a couple new bolts and a brand new
rubber stripping bolted to the bottom of the garage door. The cost was very reasonable. Thank you Ryan. ... 6/18/2018 Pamela A. Capen in Goose Creek, more
Have had nothing but positive experiences with Precision Garage Door since we moved to Charleston. They are always punctual, friendly, and cost effective.
Spring on Garage door was keeping the garage door from closing and opening properly. Crowfield Plantation neighbors recommended Precision Door Service. We called on Friday afternoon and received an appointment in less than 24 hours. Ryan, service rep. came out (on time),... friendly gentleman, answered all our questions, and fixed our garage door spring. We would recommend Precision Door Service at (843) 614-3396 to anyone that has a garage door issue. Thank you very much for the quick and great more
Precision did a great job Mike was excellent and communicated well. would suggest to anyone always pass on Precision to my homebuyers
Ryan F came today and did a tune-up on my garage door and installed a surge protector. He was efficient, friendly, and knowledgeable. I was pleased with the whole experience, and wouldn't hesitate to recommend Precision Door to others.
Ryan Fleming came by to assess the status of a broken cable on our unit. He was prompt, polite and very well informed. We opted to purchase an entirely new opener which he immediately installed. Great customer service. Thank you!
Two thumbs up!
Ryan did an amazing job on our new garage door installation. Very knowledgeable about his job. He went above and beyond for us. Thank you Ryan.
Mike K. Just installed the quietest door opener we’ve ever had. Knowledgeable and quick and thorough installation! Thanks!
Our garage door was toast - would no longer go up or down, came off the tracks, the cables were useless. We called on Wednesday night and Ryan F. with Precision arrived on time on Friday. He was knowledgeable, efficient, and incredibly courteous. Our garage door is... purring along more
We called and they had Ryan and Andrew out to our house in 2 hrs. The guys did a great job getting us up and running again. Thanks!
Brett arrived on time and completed the job in an efficient and professional manner. I will definitely use Precision if needed in the future!
Prompt, courteous and effective service. They came EARLY, and did exactly what I needed them to do.
My wife and I had sold our home and we were to move out in less than 30 days when my torsion spring broke on my garage door. I call Precision Overhead door and they were able to come out the next day! Ken arrived 30 minutes early, great start! He assessed the problem, and... gave me a clear understanding of what needed to be done, had the parts on his truck, and jumped into action. In an hour and a half he was all done and my door is back in business. He was extremely professional, friendly, knowledgeable, and efficient. Ken is a true asset to Precision Overhead door. Thank you for a job well more
Raul Martinez does his job efficiently. He answered all my questions & I am so happy with my garage door keypad! Thanks!
One of our garage doors wouldn't close unless the button was held down the whole time it was closing. It seemed to be a sensor problem. We called Precision, Andrew P. came in 30 minutes. He adjusted the aim of the sensors and showed us how to do it in case the sensors... were pushed out of alignment again. (Apparently, we had unknowingly moved one while cleaning the garage.) Anyway, fast and excellent service, always our experience with Precision!read more
Contacted Precision Door Service and within less then 24 hours a technician was sent out and my door was repaired! Now that's service. The technician, Ken Schmoll was efficient, polite and answered every question we had regarding our door problems. Thanks Ken! Keep up... the excellent service!read more
Very helpful from making appointment to finish of work. Raul was on time, professional and explained everything. Highly recommend this company and Raul as the technician!
My technician Andrew was a true professional. He provided all options on repair and installation of new garage units. I decided to purchase a new system. The entire install was done in a couple hours. He thoroughly explained every part of the new units and made me aware of... potential concerns for the future. It’s customer service like this that makes individuals life long more
Kevin was on time, prepared for several service options, and offered excellent advice about which solution I should choose. He pointed out some problems with the aging door which can be addressed, but which I deferred, and he was pleasant and helpful with all aspects of... the remote replacements and placing an exterior keypad to avoid the problem in future. He is a credit to the organization and I am pleased that I am fully secure and have a backup to any future losses of the more
Very happy with our garage doors and installation. They called to let me know they were on the way and showed up on time. Both installers were very professional and very friendly. They went over everything they were doing and answered any questions we had. They cleaned... up everything and took it all with them, even the dust they swept from the garage! I would highly recommend Precision Garage more
Called for appointment and was surprised that they could come out the next day (Sunday). Brett called to let me know that he was running early and to ask if he could come then. Came and finished the work in about 30 minutes. Very friendly and professional.

This is... the second time I have used them and intend to call them for future service projects!read more
I made a request on Sunday morning and Ryan said he could come out that same day. He overhauled the door fixing everything that was broken or stressed. He also replaced the keypad and programmed the remote. It operates like a new door now. I am totally satisfied with the... outcome, the price, and absolutely the more
I got an appointment the day I called for service. The technician arrived on time. He assessed the issue quickly & made a recommendation for long term prevention of future issues. The work was done expeditiously and it was affordable. I am very please and highly recommend... more
I just had new doors installed. I love them. The technicians were very friendly and knowledgeable. They did their job and answered all my questions. They did not leave until they knew that i was satisfied.
I walked into there office today just to see if they worked on residential garage doors.. And they did! When I asked about an appointment they said the certified technician Ken could do it today from 6 to 8pm... Wow!! Now that's fast service I thought.. Well even better at... 525pm I got a call from Ken saying he was on his way and he was here at 545pm!!! You don't get that kind of service much anymore!! When he got here he looked at my door and right away said it looks like the circuit board.. We can start there and if that's not it (which was the cheapest first option!!) We can look at different options!! So it was nice.. No trying to sell me something I don't need!! Actually fixed the problem in only 20 min!! He recommended a surge protector which we did get since a surge is what caused the whole issue in the first place!! Ken as well as the office person was very professional and helpful I would recommend them to anyone for any garage door needs!read more
i called to book and appointment and was offered same day service. Andrew, our technician, arrived promptly and was extraordinarily pleasant and professional. He resolved our problem quickly. We are very pleased with the service we received.
Answered the call Came rapidly with the best young man with excellent manners and repaired the door within one hour.
Precision Door Service came out on a Sunday to repair one of our garage doors. The tech was on time and thorough in his work. He described the cause of the problem and replaced the worn part. In addition, the cost was reasonable.
Kevin showed up exactly on time, and immediately identified the problem. Just to be sure, he spent some time trying to find the best way to fix the door, then offered me some options on the repair work. He fixed it right, and I'm totally satisfied with the price, the... service, and the more
I requested and received a same-day appointment. Kevin called me to see if he could come early for my service call and was patient with me when I explained that I was at another appointment. He arrived promptly at our newly agreed-upon time. He quickly determined that my... opener needed to be replaced, but not before he attempted to repair my old one by replacing the circuit board. He had the new opener installed in about an hour, and even allowed my 4-year-old son to watch him put it in.

I was impressed with the quick service and the apparent quality of the opener and the installation. I would recommend Precision Overhead Garage Door Service to anyone in need of garage door work.
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I requested and received a same-day appointment. Kevin called me to see if he could come early for my service call and was patient with me when I explained that I was at another appointment. He arrived promptly at our newly agreed-upon time. He quickly determined that my... opener needed to be replaced, but not before he attempted to repair my old one by replacing the circuit board. He had the new opener installed in about an hour, and even allowed my 4-year-old son to watch him put it in. I was impressed with the quick service and the apparent quality of the opener and the installation. I would recommend Precision Overhead Garage Door Service to anyone in need of garage door more
Outstanding service with repairing our garage door. No high pressure to replace the door. We were happy to hear about the maintenance program but elected not to get it.Called first thing on a Monday morning and it was fixed by 2pm the same day. Very reasonable.
Had these nice folks out today to replace my garage door opener and replace some weather door trims. Called ahead, showed up on time , worked quickly and did just a super job. Pointed out and solved some long standing issues with trim around door and fully explained how all... the new stuff worked. Very polite and courteous. Highly recommend these people for any of your garage door needs.
Jim Rock
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The work was on time, very professional, friendly and I would refer them to anyone!
They were very prompt and courteous. We are in the Summerville area. The gentleman that did our repair, Kenny, was amazing. Knowledgeable, friendly, he explained all the options we had and what each entailed. I 100% recommend this business to anyone needing work done one... their garage more